FAQ on Internet Banking
- How to use Online/ Internet Banking Facility? I want to know the ways of safe and secure Internet Banking.
Please read carefully our 'Internet Banking User guidance & Security Information' document.
- How/where can I register for Internet Banking?
You can register yourself to the Internet Banking from our Internet Banking website: https://sbiyonoglobal.statebank
Please select the "Register for Internet Banking" option and fill the online form accordingly.- I have forgotten the password or my password is blocked/already expired, what should I do?
Internet Banking Password reset can be done online from the website. Please invoke the "Forgot Password" option in the internet banking and proceed to reset your password via the OTP sent on your registered mobile.
- What is the Photo Identification and the Phrase?
This is an additional security measure to ensure that you are attempting to login from the correct website. Please ensure that the photo and phrase popped up while inputting the password matches with your initial set up.
- What are the security Questions?
You will be asked to set up at least 2 Security Questions on your 1st login to the Internet Banking. These questions will be asked when you try to login to the Internet Banking from a different IP address (a different device)
- How do I reset the Security Questions?
You will be able to reset the Security Questions from the "Forgot Questions and Answers" option in the Internet Banking via the OTP sent on your registered mobile.
- What are these error messages:
- User cannot login at this time: Your Internet Banking User is blocked due to continious failed attempts. Kindly do Activate User ID and then Forgot Password.
- Invalid User ID: You are attempting to login with an incorrect User ID, please recheck the User ID entered.
- You have made 1,2,3.. unsuccessful attempts: You are trying to login with an incorrect password, please ensure that you are trying to login with the correct sign-on password.
- Questions and Answers not active: You have attempted 3 invalid attempts at the Security Questions. Please reset the Security Questions from the "Forgot Questions and Answers" option and then try to login.
- User cannot Transact at this time: You have exceeded the maximum attempts allowed for transaction password with an incorrect password. Kindly do Activate User ID and then Forgot Password.