Contact Us
Savings Accounts Department
Queries pertaining to Savings Account Open / Update, KYC update, NID / Work Permit / Passport update, Contact update
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Current Accounts Department
Queries pertaining to Current Account Open / Update, KYC update, other Current Account related queries
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Salary Related Queries
Queries pertaining to salary credit
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Remittance Department
Queries pertaining to remittances to abroad / remittances receving from abroad
USD Outward Remittance
INR Outward Remittance
Inward Remittance
If you are unable to get a resolution after 5 working days, you may escalate the issue to Head of Remittance at cmremit.sbimale@statebank.com
Interbank Fund Transfer Department
Queries pertaining to incoming and outgoing transfers of RTGS, ACH, Favara
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Clearing Department
Queries pertaning to domestic bank cheque clearing (debit and credit)
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
ATM Department
Queries pertaning to ATMs, debit card services, fund withdrawal / deposit
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Internet Banking / YONO
Queries pertaining to internet banking and YONO mobile banking application
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Trade Finance Department
Queries pertaining to open LC, BG, Bill Collection and other Trade related queries.
If you are unable to get a resolution after 5 working days, you may escalate the issue to VP (Trade) at svptrade.male@statebank.com
Retail Credit Department
Queries pertaining to all retails loan like Personal, Housing Loan, etc and other related queries.
If you are unable to get a resolution after 5 working days, you may escalate the issue to SVP (Credit) at svpcredit3.male@statebank.com
Corporate Credit Department
Queries pertaining to all corporate loans and other credit related queries.
If you are unable to get a resolution after 5 working days, you may escalate the issue to SVP (Credit-1) at svpcredit1.male@statebank.com and SVP (Credit-2) at svpcredit2.male@statebank.com.
Other Issues
Queries pertaining to other general issues
If you are unable to get a resolution after 5 working days, you may escalate the issue to AVP (Accounts) at avpaccounts.male@statebank.com
Hithadhoo Branch
All queries pertaining to Hithadhoo Branch
If you are unable to get a resolution after 5 working days, you may escalate the issue to Chief Operating Officer at coo.male@statebank.com
Maamigili Branch
All queries pertaining to Maamigili Branch
If you are unable to get a resolution after 5 working days, you may escalate the issue to Chief Operating Officer at coo.male@statebank.com
Hulhumale' Branch
All queries pertaining to Hulhumale' Branch
If you are unable to get a resolution after 5 working days, you may escalate the issue to Chief Operating Officer at coo.male@statebank.com
Transaction Hours
Business Hours: Maldives Local Time is + 05:00 GMT All Timings as per Maldives Local Time
| Business Hours (Sunday to Thursday) |
08:30 am to 2:00 pm |
| Weekly Holiday | Friday & Saturday |
| Other Holidays | As per Public Holidays declared. |